Physics & Maths Tutoring

Terms and Conditions.


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The following are the terms & conditions for Physics & maths tutoring offered, & the associated websites maintained by Michael Andrew Smith.

Note:

1) This is not a guide to session structure. The session guide is here.
2) Customer here refers to a parent, a guardian, other adult with responsibility for the student, or the person paying for tuition. This applies when the student is under 18 year of age or is not paying for the tuition. If the student is 18 or over & paying for tuition, then customer & student are the same person.

Initial Session:

Initial sessions with new students are free & with no obligation.

Start time:

Sessions are available in general from Monday to Saturday from ten in the morning until nine at night (times outside these will be charged at one & half times the nominal rate, Sundays can be booked in exceptional circumstances & will be charged at twice the nominal rate).

I will generally arrive for a face-to-face session ten minutes before the allotted start time. Students can call up to ten minutes before the nominal start time for on-line sessions. Each hour session last at least one hour &, generally, no more than an hour & ten minutes.

Text & email support:

All text messages & emails sent to students are copied to the customer unless the parents opt-out or it is technically not possible.

Session cancellation:

Sessions cancelled earlier than 24 hours before the start time will not incur any cancellation fee. Cancellation after this time may incur a fee of one hour's tuition.

Payments:

Payment for sessions can be made by bank transfer (receipt notified by email within 48 hours), cash or cheque. Invoices are issued where payment is by bank transfer (at the end of each calendar month unless otherwise requested) with account transfer details. Invoices in other situations will be issued on requested or where necessary. Receipts will be issued on request. Invoices must be paid within one month of issue. If there is an issue with payment the parent is contact Michael Andrew Smith with details of the issue & a plan will be put in place to repay the debt. Any overdue invoices will be result in all monies owed becoming due with a late payment fee of one hour's tuition plus interest at 8% above the Bank of England base rate. Continued delay in payment will be dealt with via solicitor/courts/debt agency. See when-a-payment-becomes-late for more details.

Internet sites:

www.physicsandmathstutoring.co.uk provides information on availability & contact details. Further pages specific to individual students are created as & when required (exemplar) for non-confidential information sharing only. More secure methods of information sharing are via email, text message or post. pamt.uk is used to provide shortened URL's for physicsandmathstutoring.co.uk and other administrative functions.

Neither site currently uses cookies.

The information contained in this website is for general information purposes only. While every reasonable effort is made in ensuring the accuracy of these sites, you must confirm (via a third source) the accuracy of the information you gain from these sites before using that information. Every effort is made to keep the website up and running smoothly. However, Michael Andrew Smith takes no responsibility for, & will not be liable for, the website being temporarily unavailable due to technical issues beyond his control. Links to sites outside the control of Michael Andrew Smith have been viewed, but not checked completely nor checked for changes. Through these websites you are able to link to other websites which are not under the control of Michael Andrew Smith either in their nature, content or availability. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Please refer any unsuitable content by email. Please report any broken links.

Registry confirmation for physicsandmathstutoring.co.uk & www.pamt.uk can be found at www.nominet.uk.

Book references to Amazon are for clarity only. This is in no way a recommendation of Amazon. Other retailers may offer a better service.

The information on these websites is provided by Michael Andrew Smith & while he endeavours to keep the information up to date & correct, he makes no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will Michael Andrew Smith be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

General Data Protection Policy (GDPR):

Personal data is collected as a part of this tutoring service. This personal information must be dealt with properly & securely however it is collected, recorded, & used: on paper; on a computer; on other material. Correct treatment of personal information is especially important to the successful & efficient performance of this service. All personal data is maintained in strict confidence. A fully detailed privacy statement can be found here. If you would like a copy of your complete record held by Michael Andrew Smith, then please write to the address on the contact page with details of your request.

Reducing the spread of respiratory infections in the workplace:

Face-to-face tuition will only go ahead if all concerned answer "no" to these questions:
Is anyone within the household classified as clinically extremely vulnerable?
Are you self-isolating?
Have you had the recent onset of a new continuous cough?
Do you have a high temperature?
Have you noticed a loss of, or change in, your normal sense of smell or taste?

Testing:
   I will only come to a face-to-face session if, I have, that morning given a negative rapid lateral flow test. If positive then parents and student will be notified and an online alternative will be offered. It might also be an idea for the student have been tested negative too. Again, if the student is positive, then an online line session will be offered.

Once we have agreed that a face-to-face session can go ahead then on arrival and at departure, if it is the preference of the customer, I can wear a facemask.

COVID-19 Statments and related material can be found here.

Unethical Requests:

Many schools, colleges & universities are giving students alternative online options to support their studies. I would like to remind all parents & students that this website & the services I offer are provided to help individual students help with their studies toward their personal goal. I have a zero-tolerance policy on parents & students who support plagiarism & cheating. This includes & is not limited to the following: online exams; coursework completion; providing sample answers to questions; essay completion. Those found to be engaging in this type of unethical enquiry will be reported to the relevant authorities.

Updating:

Last updated Thursday 4th August 2022.
These terms & conditions are updated ad hoc & without notice.


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Contact Michael Andrew Smith on 0 77 86 69 56 06 or via mike.smith@physics.org

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